Friday, April 10, 2009

Call Center Jobs

External Corporate Communication Executive required in Telenor (Islamabad)

  • 2 years of relevant experience
  • Bachelors or Masters in Mass Communication
  • Media handling, public relations, communications industry.
  • Good networking skills
  • Superb Language/ Communications skills (Verbal and Written)
  • Good planning and organizing skills.
  • Computer knowledge in general but specifically in Microsoft Office products.
  • Operationally focused
  • Strong Analytical skills

Apply @
http://www.telenor. com.pk/careers/Jobs.php

Call Center Agents (Lahore)

· Excellent communication skills in English
· American or British accent preferred
· Previous experience in telesales/Call Center will be preferred

Send your CVs to:
hr@lonestarmis.com

Please mention the post in Subject.

Customer Services Officer (Contractual) required in Telenor Multan

  • Graduate. Masters will be preferred.
  • Excellent communication skills in English (both verbal & written).
  • Excellent computer knowledge.
  • Knowledge on corporate culture and values.
  • Team building skills.
  • Good planning and organizing skills.

Apply @
http://www.telenor. com.pk/careers/Jobs.php

Telemarketing / Sales Executives required

Location: Lahore
· Candidate must have a good communication skills and bachelor degree from a known institute.
· Candidate having experience of consumer banking and Real Estate will be preferred.

Send your CVs with fresh Passport Size Photo to:
joblhr@gmail.com

Contact Center Manager required

Job Code: CCM – 001
· Responsible for managing all functions within the contact center and will be responsible team of 50+.
· Excellent communication skills, Team player having Can-do attitude towards work.
· Experienced in managing overseas call centers.
· Bachelors Degree in Computer Science from a reputable university.
· Possess 6-7 years of customer service/call center management experience.
Send your CVs to:
pkjobs@360training.com

Don’t forget to mention the Job Code of the position you are applying for. Example subject line:
CCM – 001

Customer Relationship Officer required in Bank Alfalah Limited Islamic Banking Group

· MBA/MPA with at least 1 year experience in Consumer Banking.
· Fresh candidates are also encouraged to apply.


Send your CVs with recent passport size photograph. Kindly mention the position being applied for on the envelope and send to:
PO Box No. 17, GPO Gujranwala

Walk-In Interview for CSRs in I2c Pakistan

Who We Are

i2c Pakistan is a leading, global technology provider of prepaid card program

and electronic payment processing solutions. Following an aggressive business

strategy i2c Pakistan is expanding its operations in a rapidly growing market

and currently looking for high achievers, motivated and self-driven individuals

with a passion to grow to take up challenging career opportunity as CLIENT

SERVICES REPRESENTATIVE.

What We Require

  • O’ Levels/A’ Levels/Bachelors Degree
  • Strong customer orientation
  • Computer proficiency especially in the use of web based systems
  • Ability to analyze, troubleshoot and solve problems
  • Excellent Oral & written communication skills (English) preferably US accent
  • Excellent interpersonal and team skills
  • Motivation and ambition to excel
  • Drive to learn and grow
  • Prior customer service experience would be preferred

What We Offer

Excellent Working Environment
Professional Growth and Learning Opportunities
Excellent Career Path as Client Services Professional
Excellent Life and Health Insurance, Provident fund etc.
Free Meals and so much more….

Selected candidate will be offered a competitive salary package and fringe

benefits.
Interested candidates should send their CV to careers@i2cinc.com , clearly

mentioning the position title (CSR-Reference GCC) and source of this

advertisement, in the subject line and come for a walk in interview on Saturday,

21st March 2009 between 10am-6pm.
Jobs will be offered instantly to selected candidates!

Circulate to relevant people

Address:
I2c Pakistan
4-Old Fcc Ferozepur Road, Lahore,Pakistan
UAN: 111-000-911

Client Services Executive required

· Male/Female
· Min. 2-3 years experience
· B.A/BBA/MBA/M.A

Send your CVs along with recent photograph to:
gmc_sale@yahoo.com

Career Opportunities in TeraData

TeraData Customer Services Karachi requires candidates for hardware and software support.
Requirements:
· Engineering Graduate ideally holding experience of working within a mainframe/complex systems environment.
· In depth experience on Unix, Linux, Windows based platforms including disk array knowledge.
· SQL Skills of Database products (Oracle, DB2, etc.)

Send your CVs to:
hr.egcc@teradata.com

Call Center Officer required

· Must be fluent in English (British Accent)
· At least two years related experience
· At least Bachelor

Send your CVs to:
transpk@nexlinx.net.pk

Call Center Executives required

· Excellent communication skills in English.
· American or British accent. (Preferred).
· Previous experience in telesales/call center will be an extra benefit.

Send your CVs to:
hr@lonestarmis.com

Call Center Technical Manager (CCNA) required

With reference to the position for Karachi, we are looking for
potential candidates for Call Center
Technical Manager for the leading
contact center here in Karachi:

Examining
business objectives and requirements; planning,
implementing, maintaining, and upgrading call center technical
systems; identifying and correcting technology and operational
problems; maintaining technology databases. Contact center Executives
from telecommunication organizations highly desirable.


- Dial-up DSL Support
- Corporate Support
- Wimax Knowledge
- ISP Environment and Infrastructure Technology
- Servers and Routers
- CCNA/CCNP
- 3-4 Years
Experience in Call Center Environment

Candidates may submit CVs to executives.only@yahoo.com

QA Executive INBOUND /OUTBOUND calls required

The leading contact center here in Karachi are looking for a Quality
Assurance
Executive for their Contact Center here in Karachi. The
candidate would be reporting to the QA Manager. Responsibilities
include:

- Live Evaluations/Live Targets
- Recorded Targets/Recorded Targets
- Preshifts
- QC Sessions (Training and Feedback)
- Calls Calibration
- Absenteeism

Qualifications/ Knowledge : At least Graduate from recognized
institute or equivalent education

Training : Skills - Generic : To have sound knowledge of PC usage,
Microsoft Office

Skills- Job Specific : Strong Presentation/Communication Skills (
English – Urdu)

Experience: At least 1 year experience in the same capacity

Candidates may send CVs to executives.only@yahoo.com

Technical Call Center Manager required

LOCATION: KARACHI
Examining business objectives and requirements; planning, implementing, maintaining, and upgrading call center technical systems; identifying and correcting technology and operational problems; maintaining technology databases. Contact center Executives from telecommunication organizations highly desirable.

- Dial-up DSL Support
- Corporate Support
- Wimax Knowledge
- ISP Environment and Infrastructure Technology
- Servers and Routers
- CCNA/CCNP
- 3-4 Years
Experience in Call Center Environment
Candidates may submit CV to executives.only@yahoo.com

QA Call Center Executive INBOUND/OUTBOUND CALLS required

LOCATION: KARACHI
Salary: Upto Rs 30,000/-
Position reports to QA Manager for one of the leading call centers in Pakistan
To effectively & efficiently maintain the Quality of Service of the leading Contact Center by evaluating the calls against non competitive benchmarking i.e. internal benchmarking & bridging the gap amongst agents regarding Quality functions & Standards
Design-in (Live) Evaluations Delivered out( Recorded) Evaluations Live Evaluations Recorded Evaluations Preshifts QC Sessions (Training and Feedback) Calls Calibration Absenteeism
Candidates may send CVs to executives.only@yahoo.com

CUSTOMER SERVICE EXECUTIVE required

UK based company requires an enthusiastic
person
to provide product support for our international customers. Would
suit fresh graduate or under-graduate with excellent
communication skills
in
English Language as well as good computer skills. All training provided.
Working hours - 1pm to 10pm Monday to Friday. Location is Sharah-e-faisal in
Karachi. Good package and career potential. Pick and drop provided. Send
full CV with the words "
Customer Support" in subject line of email to
aliraza@infinilogic.com

Internee CSR required

  • BCS/BBA (HONS)
  • Fresh Graduate
  • Strong English fluency
Send your CVs to:
careers@nxb.com.pk

Customer Services Manager required

· MBA from a reputed university
· At least 4-5 years of experience of working in a Call Center or Customer Services department of a Customer product company or Bank.
· High proficiency in MS Office and spoken English is a pre-requisite
· Strong interpersonal skills


Send your applications along with latest photograph to:
recruitment@pakbev.com

Mention position applied for in subject of email.

Associate Manager Client Services required

Responsible to oversee a growing team of CSRs in a 24/7 operation, aimed at delivering excellent customer care meeting SLA requirements
Excellent communication skills (oral and written English) with strong team and interpersonal skills and proven experience in
managing teams.
Strong
customer orientation , computer proficiency, especially in the use of web based systems.
Drive to learn, analyze and solve problems
Preferably a
degree in business studies·
WE offer an excellent
career progression and competitive remuneration package.Interested candidates are requested to email their resumes to careers@i2cinc.com. Please mention the position you are applying for in the subject line.

Internee CSR required

This person would answer our Customer support number during U.S. business hours and talk to clients on behalf of the company.

This position would require:

- Perfect English speaking with little or no accent

- High level of internet user competence. They don't need to program or build sites, but they'd need to learn how to use the DotNetNuke Content Management System in the way a client would use it to login and make changes to their website.

- Ability to use software similar to MS Word to make minor content changes to websites

- Ability to write website copy would be a plus

Duties would include:

- Answering phone calls and directing them to the appropriate person.

- Discussing our company's products and abilities intelligently

- Taking support requests over the phone and entering them into our Support Ticket system

- Making minor content changes to client websites using DNN.

- They would also be doing some similar tasks to position #1 above

- They may also be asked to do similar administrative tasks on behalf of our real estate business.

Send your CVs to:

careers@nxb.com.pk